Everything between “next stop” and “paid.”
POOLIGENT is designed around the actual flow of a pool service company, connecting office decisions, technician work and customer communication.
Route & Schedule
Weekly schedule, technician labels, route load, daily assignments, call-out coverage and manual reassignment.
Schedule IQ
TEAM PRO can recommend how to redistribute stops when a technician is unavailable using workload, routine service time, capacity and route proximity.
Water Testing + Water IQ
Structured chemistry readings, configurable testing methods, trend awareness, out-of-range flags and technician-reviewed recommendations.
Proof of Service
Configure proof-photo requirements, service checklists, test requirements and completion details by service type.
Service Summary Reports
Branded customer reports with readings, work performed, chemistry status, photos, notes, equipment issues and next steps.
Email + Print Queue
Email customers automatically through the pool company identity, while paper customers land in an office print queue.
Repairs
Track equipment issues from diagnosis to estimate, approval, scheduling, work completed, invoice and closeout.
Parts Handoff
Ordered → shipped → received → loaded → installed, with the assigned technician warned before leaving for the day.
Billing & Payments
Monthly and per-visit billing styles, invoices, receipts, AutoPay workflows and exception handling.
Quick Lead
Fast prospect capture by structured input, followed by Route IQ day-fit guidance and booking workflow.
Smart Booking
Public lead/customer intake with service options, source tracking, route-friendly scheduling and structured customer creation.
Roles & Permissions
TEAM PRO separates owner, office manager, route manager, technician, repair technician and billing/accounting access.
Two levels of intelligence, based on how you operate.
SOLO gets the field intelligence an owner-operator can use every day. TEAM PRO adds the management layer needed when multiple people share the workload.
| Capability | SOLO | TEAM PRO |
|---|---|---|
| Water IQ | Included | Included |
| Route IQ | Included | Included |
| Schedule IQ | — | Included |
| Equipment IQ | — | Included architecture |
| Profit IQ | — | Included architecture |
| Billing IQ | — | Included architecture |
| Customer IQ | — | Included architecture |
| Business IQ | — | Included architecture |
POOLIGENT's advanced IQ modules are being developed in stages. The product does not represent deferred integrations such as live road-network drive-time optimization as if they are already production services.
See the workflows instead of reading a feature list.
The interactive demo lets you click through representative POOLIGENT screens without creating an account.
Open Interactive Demo